My first three weeks living here in Alajuela, Costa Rica, have been a bit crazy, but now that things have settled down a bit, I wanted to send you a HUGE THANK YOU for all you did for my animals and me.
From the time I contacted you months ago, I could immediately tell that I had found the right person/company to handle the nerve-wracking experience of moving my 5 dogs from Los Angeles to Costa Rica. You were there for me every single step of the way, and made sure that I had everything done thoroughly and correctly. You gave me superior guidance throughout the entire process, and I couldn’t have felt more comfortable with the arrangements that you made for my dogs. Because of your guidance, I had no trouble with USDA in the States, nor with customs in Costa Rica.
The transportation company you coordinated in Los Angeles to pick up my babies in Los Angeles was wonderful. Miguel was so warm and kind, and made sure he touched base with me until my dogs were ready to board their flight. When the major problem arose concerning Leonard, my big guy, Miguel called me immediately, and assured me I had nothing to worry about, and that Leonard would get to me just fine via Plan B. When I spoke with you the next morning, you also assured me that Leonard was safe, doing fine, and would be arriving a day later, but would get to me as soon as possible. Once everyone arrived in Costa Rica, Andrea became my contact, and also called me every step of the way keeping me apprised of exactly where the dogs were, and when they’d be getting to my house. She was absolutely wonderful, and I could tell all my dogs felt safe and comfortable with her.
It was also so nice of you to call me a couple of days after all my animals arrived just to make sure we were all doing well in our new home. And thank you, also, for all the other extras you did, as a friend to me, regarding Costa Rica contacts, etc.
I can’t thank you enough, Angela, for giving me such peace of mind and comfort throughout the whole moving process. I will highly recommend you in a heartbeat to anyone I know moving their animals from anywhere to anywhere!! Your professionalism, organization, friendship, and passion for animals truly made this whole experience a great one. Thank you so much for all you do, and thank you, thank you, THANK YOU, from the bottom of my heart, for getting all my animals to me safely. I couldn’t have asked for anything more.
Hope all is well with you and yours!! I’m sure we’ll be in touch again in the future.
La Garita Costa Rica